Return Policy

Thank you for shopping with Homeschool Directive. We hope you are satisfied with your purchase. If you are not entirely happy with your purchase, we’re here to help.

Returns

HD Academic Program: You have 14 calendar days to withdrawal from enrollment. To withdrawal from enrollment, you need to notify your academic advisor and reach out to our customer support at info [at] homeschooldirective.com. If you do not withdrawal within 14 calendar days and you selected a payment plan, you must complete the payment plan.

Digital Items: Due to their nature, are non-returnable and all sales are final.

Physical Items: You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and you need to provide the receipt or proof of purchase. To return a physical item, please reach out to our customer support: info [at] homeschooldirective.com

Refunds

HD Academic Program: Once we have received your request to withdrawal from enrollment, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Physical Products: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

Exchanges

If the item you purchased is defective or damaged, you may exchange it for the same item. If you need to exchange it for the same item, please contact us at info [at] homeschooldirective.com and send your item to: 37510 N. Fairfield Rd., Lake Villa, IL 60046.

Non-Returnable Items

Due to their nature, digital products are non-returnable and non-refundable.

Contact Us

If you have any questions on how to return your item to us, contact us at info [at] homeschooldirective.com.